You can bet your ass that Microsoft is not all that happy with the reception the upcoming reboot of Battletoads has gotten. Not only Microsoft’s official trailer on Youtube has gained 17 392 Dislikes against 7 888 likes, but also turns out people are actively avoiding the game whenever it is available for testing. From the word I’ve got, Microsoft did a special showcase in their new store in London for the game and about everyone who visited the store during that period actively avoided the game. That shouldn’t be surprising anyone who has looked how Battletoads has fared during developer and press events, where the game has been a flop, bombing in raising any notable interest.
This disinterest in Battletoads continued during the X02019 event in London earlier this week, where you could go and test the game itself. What better way to showcase how well the game plays and disinfect it from its visual disease by putting the best effort and light upon it. Well, history tends to rhyme, and the game ended up being the most avoided title on the show floor.
Battletoads. Yikes, I don’t even think Gamepass can save this one. I felt genuinely sad for the assigned staff at the game booth, because it was easily the most avoided showcase. Sweet statues tho’ pic.twitter.com/5lKdgBoIOh
— Terry (@TentacleTouchy) 15 November 2019
Even Rare’s own Twitter feed regarding the game is rather sad.
#X019 has Battletoads! We’re still working hard with @DlalaStudios to bring the turbulent trio back, but for now we invite everyone at the show to test their nerves in the Turbo Tunnel! Don’t forget to grab a snap with our custom-built Rash ride while you’re there. Toadtastic! pic.twitter.com/dwfPwronV0
— Rare Ltd. (@RareLtd) 15 November 2019
That is very, very disinterested ratio and amount of replies, likes and retweets. It should be very apparent to everyone that the consumers don’t want this game. The game has been delayed three times already and after the initial reveal, Rare’s name has been attached to it in a very visible way. Remember Rare, that one company you used to love because of Banjo Kazooie and Battletoads back in the day? Dlala Studios, the main developer of the game (Rare’s name is just tagged on because they originate the IP) is going to take a lot of heat when the game releases early 2020. The word on the street is that Microsoft wants to dump the game on Gamepass during some other larger release, which makes sense. A “small” digital release overshadowed by some major title often gets pity reviews. You can wholly expect the reviews of the game mention the backlash, call it unfair for the game to gain such negative reception just based on the visuals when it has (supposedly) pretty decent game play. Some will praise it to heavens high, some will push a political agenda, you know the drill how the game press already works. There are already slew of people saying that the game must have a fair shake and people must and should play it before judging the game.
Of course, that’s not how it works with consumers. The customer is your god.
Most of the backlash is very much based on failed consumer expectations. As I mentioned in my previous post about Battletoads, the franchise already had its visual tone established with Killer Instinct. Sure, different developers, different styles, different intentions. You could never expect this game to have 1:1 visual look with the KI iteration, but that was largely what people expected it to be. I don’t want to do a joke about the developers subverting expectations, because that’s not what they did. The design team simply misunderstood what was the core of Battletoad’s visual flavour, and rather than making it a mimicry of Teenage Mutant Ninja Turtles with British flavour, they went with Ren & Stimpy instead. The consumers have made their voice already heard, this visual style is not wanted. You can argue about artistic integrity and intention as much as you want, but at the end of the day, making and selling games is a service job, and it their job to cater to wants of the customer. If you do something unwanted, you can expect diminished returns. It’s like a Pyrrhic victory; congratulations, you did what you wanted at the cost of everything else.
There could have been a chance for Battletoads to be Microsoft’s Devil May Cry, if they had wanted it to be. Three characters with three different kinds of approach to melee combat would’ve easily transitioned the gameplay into the third dimension, but relegating the game to be a 2D-beltscroller should give a hint what they wanted; a nostalgia cashgrab rather than a modern revival. The developer’s may have intended this game to be something special on its own rights, but at the end of the day, Battletoads could be a lot more than whatever we ended up with. Battletoads had a silver bullet how to make it a success among the consumers, but also how to take an oldy time classic and realise it in 3D.
Why 3D? Because there is s stigma of 2D games like this being something lesser than their big, full 3D environment games. Most 2D games are relegated as digital-only downloads. Maybe it’s because they tend to be shorter and smaller titles overall, or that the indie scene absolutely loves to do terrible pixel graphics games. It’s not just pixel graphics either, but also with titles like Mega Man 11, which was structured like a traditional Mega Man game. Completely perfect in every aspect, but somehow the overall feeling from the consumers, and even from some developers, was that this is archaic, somehow left behind and not up to date. Games overall sure have grown in size, but at the same time, most people don’t have the time to spend several tens or hundreds of hours playing one game that takes forever to get in and out. Games like Devil May Cry, however, have been a perfect blend of quick burst of action you can do per stage you can have and leave, then return to it a bit later for another burst session. Something like Yakuza or Red Dead Redemption are not like this, they require you sit on your ass properly and give them time.
Battletoads will see a bit more positive reception on its release. The press will see to it. The reviews will claim them to be more objective, which should be almost an antithesis for them. They will say the game doesn’t look all that bad, instead it looks pretty good, if not great, with terrific animation and solid game play. There will be amends to its faults, of course. However, considering game reviewers that live in the bogs of video and computer game media and press write for the developers and publishers rather than to their intended consumer audience, that’s just part of the game. You can’t get developers and publishers of this caliber mad at you, you’d lose all the perks.
Battletoads is the probably the most prominent of example of customers rejecting a title based on its visual style. This wouldn’t happen to a new IP. With Battletoads, consumers know what what it should look like, they feel its energy and enjoy the visual flavour the series and its appearances have offered to the audiences. It should’ve been easy to hit the sweet spot between a modern style and classical look. If nothing else comes from this game, at least there’s a lesson to be learned how not to ignore consumer expectations.