Valve isn’t exactly used to competition when it comes to digital platforms. Most games that are on GOG can be found on Steam in some form, so the competition for exclusive content isn’t exactly that high. However, Epic Games store has been making some waves recently by having a deal with Ubisoft to be the seller for their Tom Clancy’s The Division 2, and now nabbed Metro Exodus. Sure, people who already pre-ordered them via Steam will get ’em from there, but Valve’s slightly salty about the whole business, claiming that this is unfair towards customers who are using Steam.
This, of course, is rather bullshit.
Valve does have their priorities just as any other company does, but thus far this is the first time a large company like this is commenting on losing an exclusivity with a title. Hell, they’re not even having that, seeing the game did have a long pre-sales period. Nothing prevents the consumer to jump into Epic Games store and throw their money at the title there. That’s something Valve doesn’t want, as it distorts their own economy. Valve might be used to the idea that they are the ranking king on the PC, a platforms that gets all the big name titles while the rest straggle along to deal with their own in-house titles. Almost any and all big titles that are being released outside of consoles is released on Steam, like Monster Hunter World or the Yakuza series. (Then again, why would the glorious PC master race stoop down and play dirty ports of console games?) This makes Steam such a massive platform, and a platform it is despite some arguing that it is simply a store. No store would have a need to be analogous to digital version of physical DRM that are video game consoles, but Steam is exactly that. Both DL Site and GOG are more stores than Steam, especially considering you are forced to use their software for their service at their terms to play someone else’s games.
This is business, and Valve recognises that when few notable titles move to away from their platform in favour of another, it can lead further titles to move away from them and that could lead them losing their competitive edge. Unfair to Steam customers my ass. Valve knows why their platform is so popular, so much used and that’s because all the titles they effectively have exclusivity on. Steam as a platforms isn’t particularly great in overall terms, their customer service sucks, they take 30% cut on all sales initially, Valve decides what titles go to sale and when, and they don’t stick to their own rulings when it comes to controlling why titles are banned from their store. Just like any platform of their kind, the reason why they’re used so much is due to exclusive games. Now, there’s a slight threat to their sales by losing titles. Valve’s not losing any sleep when the shoe is in the other foot.
Exclusivity is of course a thing this blog endorses. The argument that it is against consumer interests because the consumer can’t choose whatever platform they like to consume entertainment is, at its core, petty. At its extreme, you would only have one platform to play games one, and that would always end up being the PC. Not even via Steam, just the raw, undiluted PC. (Might actually be the best possible endpoint in many ways.) Nothing should be keeping you from picking up the title and platform if you really want to play a certain game. It often comes down to argument of money too, where the argument claims that with a title on multiple platforms would end up raking in more money. This has more merit to it, as it is a pure business argument. Hayes Madsen on Twinfinity has a post how Square Enix must hate money because they’re not releasing Kingdom Hearts titles on the Switch and Xbox One. As it always is, there are deals behind the door that is to benefit one platform.
Incidentally, this blog both supports and is against in Valve’s position as mentioned above. Not in that losing the titles from Steam is against customer interests, but the underlying reasons. Exclusive content should push competition for value and quality. The Classic Era of console gaming saw Sega and Nintendo competing for numerous titles with each other, most notably so-called mascot wars where Mario and Sonic were neck to neck to beat each other in similar games. The situation would be similar of Battlefield and Call of Duty were exclusive for PS4 and Xbox One; similar titles but with significant differences at their core. In current state of console gaming with titles existing across the board almost everywhere, there is no need for another company to make somewhat similar product in their own way and image in order to compete. When you have one title everywhere, it fills the niche and competition struggles. Have more similar titles on one console, and its a red ocean of competition, companies fighting over the same scraps of consumers. Thus, exclusivity helps the situation to some extent, raising that one platform a bit higher on the sale what it can offer and thus draw in more customers, which most likely will put more money in consuming further titles on the same platform. If the company has concentrated their titles to exist solely on this platform, they’ll most likely also rack loyal customers that will buy most of their other product. When it comes to console exclusive, the fact that a game can be optimised to for that hardware is also important, though arguably not as important as it used to be, outside the Switch. As for Kingdom Hearts, you can bet there’s a deal that benefits both corporations. Who knows, perhaps its not even about the money, but some romantic reasons why a title should only exist on one platforms because that’s where it truly belongs to due to history and success. The extreme end of this would be that each console and platform would have totally and widely different libraries. (Which would too be the best possible endpoint for other reasons.)
Nintendo of course is always a different beast in this. They are both console and game manufacturer. They design their own devices and games to play on them. Exclusivity is their bread and butter, their model of service and business. Theirs is a unique console each time one is released due to this very nature. It is something the competition should go for, aim to have just as many exclusive titles with the same level of quality to compete. Instead, more often than not, there’s a divide where two consoles share majority of their libraries while Nintendo kinda just stands there doing its own thing. At least currently, things weren’t like that in the Classic Era. Valve is effectively in a Nintendo-ish position when it comes to the PC ecosystem, but it has no real competition outside GOG. Perhaps what we need is more titles moving away from Valve’s juggernaut for everywhere else like Epic Games store just to spread about a little more and encourage some healthy competition, something Valve’s not really used to.
As an end note, Epic Games store is one of the few stores that I’ve seen to have a clearly marked section for Fan art policy.